You can find out the whereabouts of your package by using the "Track Your
Shipment in Real Time" module on our website
or by calling our support center.
We value the secure delivery of your shipments. Therefore, we kindly ask you to
share your delivery confirmation code
with our delivery personnel during the delivery process. Your confirmation code
will be sent to you via SMS when your
shipment is dispatched for delivery.
After your shipment is out for delivery, you can track its status through the
link sent via SMS. You can also
communicate your request to our delivery personnel by using the link to indicate
'Do Not Ring Doorbell'.
Your feedback is highly valuable to us. You can reach out to us through the
contact form on our website or contact us
via our support hotline. Additionally, you can participate in our feedback
survey to share your thoughts on the
conversations you have with our support team over the phone.