Frequently Asked Questions

You can find out the whereabouts of your package by using the "Track Your Shipment in Real Time" module on our website or by calling our support center.

We value the secure delivery of your shipments. Therefore, we kindly ask you to share your delivery confirmation code with our delivery personnel during the delivery process. Your confirmation code will be sent to you via SMS when your shipment is dispatched for delivery.

After your shipment is out for delivery, you can track its status through the link sent via SMS. You can also communicate your request to our delivery personnel by using the link to indicate 'Do Not Ring Doorbell'.

Your feedback is highly valuable to us. You can reach out to us through the contact form on our website or contact us via our support hotline. Additionally, you can participate in our feedback survey to share your thoughts on the conversations you have with our support team over the phone.

You can make changes to your delivery address by contacting us at [email protected] or through our support hotline at 0216 232 30 88.

You can submit your request by creating a shipment form on our website. We will respond to your requests within 1 business day.

"You can fill out the application form on our website's 'Become a Driver Partner' page and submit your request to join the Scotty family. We will respond to your requests within 1 business day."

Why Scotty ?

high technology
“high technology”
continuous improvement
“continuous improvement”
more opportunities
“more opportunities”
high motivation
“high motivation”
More Activities
“More Activities”
rapid growth
“rapid growth”